Privacy Policy
Last updated: August 22, 2026
Welcome to Ticket Matrix. We respect your privacy and are committed to protecting the information you provide while using our website and services.
1. Information We Collect
We may collect information that you voluntarily provide to us, including your name, email address, phone number, booking or ticket-related information, and other details necessary to provide our services and customer support.
2. How We Use Your Information
We may use the information we collect to process and manage ticket-related requests, provide customer support, communicate with you, improve our services, prevent misuse, and maintain the security and functionality of our website.
3. Cookies and Similar Technologies
Ticket Matrix may use cookies or similar technologies to support website functionality, improve user experience, understand general website usage, and maintain website security. You can manage or disable cookies through your browser settings.
4. Information Sharing
We do not sell your personal information. We may share information when reasonably necessary with service providers, technology providers, payment or service partners, or other parties involved in providing requested services, subject to applicable laws and requirements.
5. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction. However, no method of transmission or storage over the internet can be guaranteed to be completely secure.
6. Third-Party Services
Our website may use or link to third-party services, websites, payment providers, communication services, or other external platforms. These third parties may have their own privacy policies and terms. We recommend reviewing their policies before providing personal information through their services.
7. Children's Privacy
Our services are not intended to knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.
8. Your Privacy Rights
Depending on applicable law, you may have certain rights regarding your personal information, including the right to request access, correction, updating, or deletion of your information.
9. Data Retention
We may retain information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, comply with legal obligations, and enforce applicable agreements.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, practices, or applicable requirements. Any updated version will be published on this page together with a revised "Last updated" date.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact Ticket Matrix support.
📞 Phone: 8252717578
✉️ Email: support@ticketmatrix.online